Unable to log in to the mobile app

A week or two ago, the mobile app logged me out, and I have been unable to log back in, it gets stuck loading after clicking “agree” to use my spotify account/data. It doesn’t matter how long I wait for it to load. I have tried uninstalling the app and restarting my phone, but neither made any difference.

Today when I tried again, it loaded for a second before taking me back to the login page. It is very frustrating, as I enjoy looking at the stats of my recent listening, but I can’t on my phone anymore.

Even before this problem arose, the app would randomly close and glitch out whenever I was listening to music at the same time. Sometimes I wasn’t even listening to music, it would kick me out for no reason.

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Upvoters
Status

Open

Board

Bug Reports 🐛

Date

4 days ago

Author

Rebecca Hunter

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