Pinned
Ongoing catalog improvements affecting stats
UPDATED: The stream deletion feature is now live! App version: 2.1.0+ You can find it in: Settings → Manage streaming history Important details Over the past months, we've been fixing issues in our catalog (merging duplicates, splitting incorrect merges, etc.). However, your existing streams were not fully updated along with those fixes. Some streaming history issues are difficult to correct retroactively. The deletion (of all-time streaming history) + re-import flow is designed to fix the following issues with your streaming history: streams disappearing from tracks/albums drops in stream counts or listening minutes stats showing under the wrong tracks or albums duplicated or inflated streams caused by multiple import attempts or previous import-related issues How it works Delete all your streams via Settings → Manage streaming history After deletion is complete, request your data from Spotify / Apple Music and re-import it. Note: Apple Music re-import requires an active Apple Music subscription Your streams will go through our updated processing pipeline This should restore missing data and significantly reduce inconsistencies. Important notes "All streams" deletion removes everything: all imported and synced streams + imported files Deletion cannot be undone/reverted Deletion usually completes within minutes, but can take longer depending on your data Wait until deletion is fully complete before importing again (the page should show no streams, or ~50 new synced streams while waiting) If sync is enabled, new streams will continue to be tracked after deletion. Any gap in data should be minimal or none Thanks for your patience! Quick update from the team 👋 We’re currently working on catalog improvements (the artists, tracks, and albums behind your stats), and some fixes have already started rolling out. Since streaming history is closely connected to the catalog, you might also see some new temporary quirks on top of the issues you’ve already been reporting - like tracks disappearing from your top tracks or stream counts suddenly dropping. This is expected while we clean up duplicates and wrongly merged items, and improve overall catalog data. There are still more weeks of work ahead of us, and things may occasionally look a bit unstable while we continue making changes behind the scenes. This work is also laying the groundwork for future streaming history improvements. Once the catalog is in a better place, we’ll be able to move forward with deeper history fixes - and we’re planning to work towards giving you the option to delete your streaming history and re-import it when that stage is ready. Thanks for your patience while we work on making stats more stable and accurate 🙏
stats.fm product 7 months ago
Announcement
Pinned
Ongoing catalog improvements affecting stats
UPDATED: The stream deletion feature is now live! App version: 2.1.0+ You can find it in: Settings → Manage streaming history Important details Over the past months, we've been fixing issues in our catalog (merging duplicates, splitting incorrect merges, etc.). However, your existing streams were not fully updated along with those fixes. Some streaming history issues are difficult to correct retroactively. The deletion (of all-time streaming history) + re-import flow is designed to fix the following issues with your streaming history: streams disappearing from tracks/albums drops in stream counts or listening minutes stats showing under the wrong tracks or albums duplicated or inflated streams caused by multiple import attempts or previous import-related issues How it works Delete all your streams via Settings → Manage streaming history After deletion is complete, request your data from Spotify / Apple Music and re-import it. Note: Apple Music re-import requires an active Apple Music subscription Your streams will go through our updated processing pipeline This should restore missing data and significantly reduce inconsistencies. Important notes "All streams" deletion removes everything: all imported and synced streams + imported files Deletion cannot be undone/reverted Deletion usually completes within minutes, but can take longer depending on your data Wait until deletion is fully complete before importing again (the page should show no streams, or ~50 new synced streams while waiting) If sync is enabled, new streams will continue to be tracked after deletion. Any gap in data should be minimal or none Thanks for your patience! Quick update from the team 👋 We’re currently working on catalog improvements (the artists, tracks, and albums behind your stats), and some fixes have already started rolling out. Since streaming history is closely connected to the catalog, you might also see some new temporary quirks on top of the issues you’ve already been reporting - like tracks disappearing from your top tracks or stream counts suddenly dropping. This is expected while we clean up duplicates and wrongly merged items, and improve overall catalog data. There are still more weeks of work ahead of us, and things may occasionally look a bit unstable while we continue making changes behind the scenes. This work is also laying the groundwork for future streaming history improvements. Once the catalog is in a better place, we’ll be able to move forward with deeper history fixes - and we’re planning to work towards giving you the option to delete your streaming history and re-import it when that stage is ready. Thanks for your patience while we work on making stats more stable and accurate 🙏
stats.fm product 7 months ago
Announcement
Stats not tracking
I listened to roughly 6 HOURS of music today and nothing has tracked. Everything tracked is from 26 hours ago. Premium member who pays for this service….
Samantha Lemke about 1 month ago
Bug Reports 🐛
Stats not tracking
I listened to roughly 6 HOURS of music today and nothing has tracked. Everything tracked is from 26 hours ago. Premium member who pays for this service….
Samantha Lemke about 1 month ago
Bug Reports 🐛
Top Listeners Leaderboard is broken
Went to check some of the ‘records’ that I have and saw that several of the Top Listener Leaderboards show “Couldn’t find any users with streams.” Clicking the more button shows a template page load for a split second before the screen goes white. Clicking the grid button in the top right puts the template into an infinite loading cycle. Looking at the similar posts shows that this has been an issue for over 10 months.
Prove about 2 months ago
Bug Reports 🐛
Top Listeners Leaderboard is broken
Went to check some of the ‘records’ that I have and saw that several of the Top Listener Leaderboards show “Couldn’t find any users with streams.” Clicking the more button shows a template page load for a split second before the screen goes white. Clicking the grid button in the top right puts the template into an infinite loading cycle. Looking at the similar posts shows that this has been an issue for over 10 months.
Prove about 2 months ago
Bug Reports 🐛
Leaderboard Ranking is not working.
Hello Stats, I am someone who loves music and competition. That is why I downloaded this app. I have noticed an issue. When looking at leaderboards for artists, I see that the ranks are not changing even though people are out-streaming other users and have more listening minutes than them. They are still remaining in the same inaccurate rank. The same has been happening to me. I am in the top listeners list for an artist, and my rank is not going up. Is there a way this can be fixed?
PoshJosh about 1 month ago
Bug Reports 🐛
Leaderboard Ranking is not working.
Hello Stats, I am someone who loves music and competition. That is why I downloaded this app. I have noticed an issue. When looking at leaderboards for artists, I see that the ranks are not changing even though people are out-streaming other users and have more listening minutes than them. They are still remaining in the same inaccurate rank. The same has been happening to me. I am in the top listeners list for an artist, and my rank is not going up. Is there a way this can be fixed?
PoshJosh about 1 month ago
Bug Reports 🐛
Leaderboards never load or update
Leaderboards mostly refuse to load, and otherwise never update. For example: on the track “Lisa” by JID and 6LACK, it says i’m on spot 21 with 690 minutes, even though i currently have 1000+ minutes on the song and is supposed to be higher on the leaderboard.
Scorchyy about 1 month ago
Bug Reports 🐛
Leaderboards never load or update
Leaderboards mostly refuse to load, and otherwise never update. For example: on the track “Lisa” by JID and 6LACK, it says i’m on spot 21 with 690 minutes, even though i currently have 1000+ minutes on the song and is supposed to be higher on the leaderboard.
Scorchyy about 1 month ago
Bug Reports 🐛
Global leaderboards
My personal stats update, but the global leaderboards for anything havent updated in around a week, probably longer. Quite fustrating.
isaac about 1 month ago
Bug Reports 🐛
Global leaderboards
My personal stats update, but the global leaderboards for anything havent updated in around a week, probably longer. Quite fustrating.
isaac about 1 month ago
Bug Reports 🐛
Apple Music streams not syncing
For a couple of days now the app has stopped updating apple music streams. Please fix immediately.
auric about 1 month ago
Bug Reports 🐛
Apple Music streams not syncing
For a couple of days now the app has stopped updating apple music streams. Please fix immediately.
auric about 1 month ago
Bug Reports 🐛
Leaderboards seem to be paused. No updates on them in over 2 weeks. Streams adding up on my own account but no movement on bands or albums.
Can this be fixed please?? Also I use Spotify…not Apple.
Penj about 1 month ago
Bug Reports 🐛
Leaderboards seem to be paused. No updates on them in over 2 weeks. Streams adding up on my own account but no movement on bands or albums.
Can this be fixed please?? Also I use Spotify…not Apple.
Penj about 1 month ago
Bug Reports 🐛
Top listeners
The top listener section has not updated and any of the artists that I listen to in over two weeks
This Justin about 1 month ago
Bug Reports 🐛
Top listeners
The top listener section has not updated and any of the artists that I listen to in over two weeks
This Justin about 1 month ago
Bug Reports 🐛
Please remove people with fake streams
Many people stream an artist/song overnight with zero volume just to get top 3, they loop the same thing over and over and it’s really annoying, I want to only see genuine listeners in the top 1000, I promise you very, very few people have genuinely listened to an artist for a million minutes (2 years btw) It’s very easy to spot fakes, they consistently get over 1000 minutes a day and even break the app by getting over 1440 a day. Additionally their cumulative looks like a straight line—another way to spot them. I believe this is a good idea to remove them because it shows genuine listeners and makes it easier to find real fans. Not fakers solely doing it for records and to flex
Paw3RY 6 days ago
Feature Request 💡
Please remove people with fake streams
Many people stream an artist/song overnight with zero volume just to get top 3, they loop the same thing over and over and it’s really annoying, I want to only see genuine listeners in the top 1000, I promise you very, very few people have genuinely listened to an artist for a million minutes (2 years btw) It’s very easy to spot fakes, they consistently get over 1000 minutes a day and even break the app by getting over 1440 a day. Additionally their cumulative looks like a straight line—another way to spot them. I believe this is a good idea to remove them because it shows genuine listeners and makes it easier to find real fans. Not fakers solely doing it for records and to flex
Paw3RY 6 days ago
Feature Request 💡
Top listeners bug
Hello, top listeners (top auditeurs in French) has not been working for a while for artists with less listeners
Lolilol 22 days ago
Bug Reports 🐛
Top listeners bug
Hello, top listeners (top auditeurs in French) has not been working for a while for artists with less listeners
Lolilol 22 days ago
Bug Reports 🐛
Top listeners leaderboard not loading
The leaderboard for top listeners of individual songs is barely working. I’m on the newest version of the app
HausOfBen 17 days ago
Bug Reports 🐛
Top listeners leaderboard not loading
The leaderboard for top listeners of individual songs is barely working. I’m on the newest version of the app
HausOfBen 17 days ago
Bug Reports 🐛
Not keeping track of stats after updating 7/20/26
Not keeping track of my streams after newest update. App updated first thing this morning. I have listened for about 2 hours today but the app says I have listened to 0 songs for 0 minutes. Please fix otherwise this app is completely useless. Premium account member.
Kyle about 2 months ago
Bug Reports 🐛
Not keeping track of stats after updating 7/20/26
Not keeping track of my streams after newest update. App updated first thing this morning. I have listened for about 2 hours today but the app says I have listened to 0 songs for 0 minutes. Please fix otherwise this app is completely useless. Premium account member.
Kyle about 2 months ago
Bug Reports 🐛
Leaderboard
The friends leaderboard is right, but the whole Leaderboard in my case for Coldplay doesn't refresh the minutes/ streams anymore and sometimes isn't working/ loading at all
hannah about 1 month ago
Bug Reports 🐛
Leaderboard
The friends leaderboard is right, but the whole Leaderboard in my case for Coldplay doesn't refresh the minutes/ streams anymore and sometimes isn't working/ loading at all
hannah about 1 month ago
Bug Reports 🐛
No Data from Apple Music
Apple Music data has not posted to this app for me for the past two days. No streams counts, nothing.
Paul Jacques about 1 month ago
Bug Reports 🐛
No Data from Apple Music
Apple Music data has not posted to this app for me for the past two days. No streams counts, nothing.
Paul Jacques about 1 month ago
Bug Reports 🐛