Pinned
Ongoing catalog improvements affecting stats
UPDATED: The stream deletion feature is now live! App version: 2.1.0+ You can find it in: Settings → Manage streaming history Important details Over the past months, we've been fixing issues in our catalog (merging duplicates, splitting incorrect merges, etc.). However, your existing streams were not fully updated along with those fixes. Some streaming history issues are difficult to correct retroactively. The deletion (of all-time streaming history) + re-import flow is designed to fix the following issues with your streaming history: streams disappearing from tracks/albums drops in stream counts or listening minutes stats showing under the wrong tracks or albums duplicated or inflated streams caused by multiple import attempts or previous import-related issues How it works Delete all your streams via Settings → Manage streaming history After deletion is complete, request your data from Spotify / Apple Music and re-import it. Note: Apple Music re-import requires an active Apple Music subscription Your streams will go through our updated processing pipeline This should restore missing data and significantly reduce inconsistencies. Important notes "All streams" deletion removes everything: all imported and synced streams + imported files Deletion cannot be undone/reverted Deletion usually completes within minutes, but can take longer depending on your data Wait until deletion is fully complete before importing again (the page should show no streams, or ~50 new synced streams while waiting) If sync is enabled, new streams will continue to be tracked after deletion. Any gap in data should be minimal or none Thanks for your patience! Quick update from the team 👋 We’re currently working on catalog improvements (the artists, tracks, and albums behind your stats), and some fixes have already started rolling out. Since streaming history is closely connected to the catalog, you might also see some new temporary quirks on top of the issues you’ve already been reporting - like tracks disappearing from your top tracks or stream counts suddenly dropping. This is expected while we clean up duplicates and wrongly merged items, and improve overall catalog data. There are still more weeks of work ahead of us, and things may occasionally look a bit unstable while we continue making changes behind the scenes. This work is also laying the groundwork for future streaming history improvements. Once the catalog is in a better place, we’ll be able to move forward with deeper history fixes - and we’re planning to work towards giving you the option to delete your streaming history and re-import it when that stage is ready. Thanks for your patience while we work on making stats more stable and accurate 🙏

stats.fm product 5 months ago
Announcement
Pinned
Ongoing catalog improvements affecting stats
UPDATED: The stream deletion feature is now live! App version: 2.1.0+ You can find it in: Settings → Manage streaming history Important details Over the past months, we've been fixing issues in our catalog (merging duplicates, splitting incorrect merges, etc.). However, your existing streams were not fully updated along with those fixes. Some streaming history issues are difficult to correct retroactively. The deletion (of all-time streaming history) + re-import flow is designed to fix the following issues with your streaming history: streams disappearing from tracks/albums drops in stream counts or listening minutes stats showing under the wrong tracks or albums duplicated or inflated streams caused by multiple import attempts or previous import-related issues How it works Delete all your streams via Settings → Manage streaming history After deletion is complete, request your data from Spotify / Apple Music and re-import it. Note: Apple Music re-import requires an active Apple Music subscription Your streams will go through our updated processing pipeline This should restore missing data and significantly reduce inconsistencies. Important notes "All streams" deletion removes everything: all imported and synced streams + imported files Deletion cannot be undone/reverted Deletion usually completes within minutes, but can take longer depending on your data Wait until deletion is fully complete before importing again (the page should show no streams, or ~50 new synced streams while waiting) If sync is enabled, new streams will continue to be tracked after deletion. Any gap in data should be minimal or none Thanks for your patience! Quick update from the team 👋 We’re currently working on catalog improvements (the artists, tracks, and albums behind your stats), and some fixes have already started rolling out. Since streaming history is closely connected to the catalog, you might also see some new temporary quirks on top of the issues you’ve already been reporting - like tracks disappearing from your top tracks or stream counts suddenly dropping. This is expected while we clean up duplicates and wrongly merged items, and improve overall catalog data. There are still more weeks of work ahead of us, and things may occasionally look a bit unstable while we continue making changes behind the scenes. This work is also laying the groundwork for future streaming history improvements. Once the catalog is in a better place, we’ll be able to move forward with deeper history fixes - and we’re planning to work towards giving you the option to delete your streaming history and re-import it when that stage is ready. Thanks for your patience while we work on making stats more stable and accurate 🙏

stats.fm product 5 months ago
Announcement
Forcibly logged out
Everytime I try to check 1 specific friends profile, the app starts refreshing sporadically. Then it crashes and makes me re-login to my account.

Xander 3 days ago
Bug Reports 🐛
Forcibly logged out
Everytime I try to check 1 specific friends profile, the app starts refreshing sporadically. Then it crashes and makes me re-login to my account.

Xander 3 days ago
Bug Reports 🐛
RECENTLY PLAYED STILL NOT WORKING
It has been 10 days since I started recognizing that not all of songs that I played were later displayed in recently played. It seems like app selectively calculate streams. It’s so annoying and I am really minding about deleting this application. I can understand every problem that appeared, but this ruins last part of the app that was working. Inaccurate last 4 weeks stats???? Really????? How long do we need to wait to do one thing properly and fix it???? How many help & support mails do we need to send?

stefan about 1 month ago
Bug Reports 🐛
RECENTLY PLAYED STILL NOT WORKING
It has been 10 days since I started recognizing that not all of songs that I played were later displayed in recently played. It seems like app selectively calculate streams. It’s so annoying and I am really minding about deleting this application. I can understand every problem that appeared, but this ruins last part of the app that was working. Inaccurate last 4 weeks stats???? Really????? How long do we need to wait to do one thing properly and fix it???? How many help & support mails do we need to send?

stefan about 1 month ago
Bug Reports 🐛
App logs me out when opening a specific user’s profile
Hello, I’m experiencing a bug in the app. Whenever I open one specific user’s profile, the app loads the profile for about one second and then immediately logs me out of my account. This only happens with this specific user. Other profiles open normally (although I currently can’t see anyone’s Recent Streams). I tested this on: Two different Stats.fm accounts. The web version (where the profile opens, but the Recent Streams never load).

A 4 days ago
Bug Reports 🐛
App logs me out when opening a specific user’s profile
Hello, I’m experiencing a bug in the app. Whenever I open one specific user’s profile, the app loads the profile for about one second and then immediately logs me out of my account. This only happens with this specific user. Other profiles open normally (although I currently can’t see anyone’s Recent Streams). I tested this on: Two different Stats.fm accounts. The web version (where the profile opens, but the Recent Streams never load).

A 4 days ago
Bug Reports 🐛
Double streams when pausing and resuming songs
Pausing a song and resuming later counts it as two separate streams instead of one. This keeps messing up my play counts. Please fix the pause/resume handling

♡ 4 days ago
Bug Reports 🐛
Double streams when pausing and resuming songs
Pausing a song and resuming later counts it as two separate streams instead of one. This keeps messing up my play counts. Please fix the pause/resume handling

♡ 4 days ago
Bug Reports 🐛
Logged out when viewing friend lrofile
I keep getting logged out immediately when I go to one of my friends profiles. It only happens with that one friend though for some reason, no others.

joshlfp 3 days ago
Bug Reports 🐛
Logged out when viewing friend lrofile
I keep getting logged out immediately when I go to one of my friends profiles. It only happens with that one friend though for some reason, no others.

joshlfp 3 days ago
Bug Reports 🐛
Streams aren’t registering.
streams are not registering correctly and the count has stopped increasing even when still listening. This has been an ongoing issue for 2 months.

binkie ‧₊ ♪ྀི 10 days ago
Feature Request 💡
Streams aren’t registering.
streams are not registering correctly and the count has stopped increasing even when still listening. This has been an ongoing issue for 2 months.

binkie ‧₊ ♪ྀི 10 days ago
Feature Request 💡
Artist profile wrongly set here.
Jin of BTS profile is tag to different person. Same goes to V of BTS, wrong profile been tagged

Kavisha 11 days ago
Bug Reports 🐛
Artist profile wrongly set here.
Jin of BTS profile is tag to different person. Same goes to V of BTS, wrong profile been tagged

Kavisha 11 days ago
Bug Reports 🐛
Allow users to choose custom artwork and titles for artists/tracks
Sometimes album covers, artist images, or track titles change or become incorrect due to metadata updates, causing profiles and statistics to look inconsistent. It would be great to let each user choose which image and title should be displayed for a specific artist or track. For example, for a track, users could select the artwork from any available album, single, compilation, or playlist that the track belongs to. The same idea could apply to artist profile images and names when multiple versions exist. This would improve personalization and prevent issues caused by changing metadata while keeping the listening history intact.

Lijf about 1 month ago
Feature Request 💡
Allow users to choose custom artwork and titles for artists/tracks
Sometimes album covers, artist images, or track titles change or become incorrect due to metadata updates, causing profiles and statistics to look inconsistent. It would be great to let each user choose which image and title should be displayed for a specific artist or track. For example, for a track, users could select the artwork from any available album, single, compilation, or playlist that the track belongs to. The same idea could apply to artist profile images and names when multiple versions exist. This would improve personalization and prevent issues caused by changing metadata while keeping the listening history intact.

Lijf about 1 month ago
Feature Request 💡
duplicates of albums + songs after new update
i deleted all of my streaming history and imported everything again. for some reason, my stats look even more confusing and disorganized now. for example: Dangerous Woman is showing up in my top albums THREE times, despite the fact it’s the exact same version with no added songs, the stats are split three different times. i’m annoyed cause i went through the effort to import all my data again, only to be left confused and disappointed at the lack of improvement! 🫠 i wouldn’t recommend even bothering to reupload your stats if you haven’t already. leave a comment or upvote if you’ve experienced the same.

char about 1 month ago
Bug Reports 🐛
duplicates of albums + songs after new update
i deleted all of my streaming history and imported everything again. for some reason, my stats look even more confusing and disorganized now. for example: Dangerous Woman is showing up in my top albums THREE times, despite the fact it’s the exact same version with no added songs, the stats are split three different times. i’m annoyed cause i went through the effort to import all my data again, only to be left confused and disappointed at the lack of improvement! 🫠 i wouldn’t recommend even bothering to reupload your stats if you haven’t already. leave a comment or upvote if you’ve experienced the same.

char about 1 month ago
Bug Reports 🐛
Incorrect sync time
Some of my streams are still getting out of sync with incorrect streaming minutes. Please fix asap!!!!

Hampus Söderhjelm 9 days ago
Bug Reports 🐛
Incorrect sync time
Some of my streams are still getting out of sync with incorrect streaming minutes. Please fix asap!!!!

Hampus Söderhjelm 9 days ago
Bug Reports 🐛
Delete artists/songs/albums
The new feature that allows us to delete streams is great but it only allows us to delete the streams by date, it would be great to let us pick and choose which streams we actually want to be removed and sort it by artist/track/album and not by date.

𝖒𝖎𝖌𝖚𝖊𝖑* 5 days ago
Feature Request 💡
Delete artists/songs/albums
The new feature that allows us to delete streams is great but it only allows us to delete the streams by date, it would be great to let us pick and choose which streams we actually want to be removed and sort it by artist/track/album and not by date.

𝖒𝖎𝖌𝖚𝖊𝖑* 5 days ago
Feature Request 💡
Stream tracking during playlist mixing
Over the past few hours, I've been using the playlist transition mixing tool on Spotify. After I finished, I checked my stats.fm profile to see if streams were counted while I was doing the mixing. I was quite surprised to see that every click I made to listen to the transition I created resulted in a perfectly rounded/exact playtime for each song, mostly of exactly 1:00 min. I'm not sure if tracking this is a bug, but I'm reporting it in case any of the developers think it would be a good idea to create an additional mechanism to better control what gets counted on the profile. Just in case it's helpful to know, I did all of this using the Spotify Desktop app installed on a Linux operating system.

Jaum 7 days ago
Feature Request 💡
Stream tracking during playlist mixing
Over the past few hours, I've been using the playlist transition mixing tool on Spotify. After I finished, I checked my stats.fm profile to see if streams were counted while I was doing the mixing. I was quite surprised to see that every click I made to listen to the transition I created resulted in a perfectly rounded/exact playtime for each song, mostly of exactly 1:00 min. I'm not sure if tracking this is a bug, but I'm reporting it in case any of the developers think it would be a good idea to create an additional mechanism to better control what gets counted on the profile. Just in case it's helpful to know, I did all of this using the Spotify Desktop app installed on a Linux operating system.

Jaum 7 days ago
Feature Request 💡
Streams that I never streamed are appearing out of nowhere
the app just decides that I streamed certain songs I never streamed. For example if I open an artist profile on Spotify without streaming any song from that artist, stats fm will randomly decide HOURS LATER that I streamed 4 whole song from that artist. It totally destroys all my stats

🦇 Julien 🦇 13 days ago
Bug Reports 🐛
Streams that I never streamed are appearing out of nowhere
the app just decides that I streamed certain songs I never streamed. For example if I open an artist profile on Spotify without streaming any song from that artist, stats fm will randomly decide HOURS LATER that I streamed 4 whole song from that artist. It totally destroys all my stats

🦇 Julien 🦇 13 days ago
Bug Reports 🐛
When are the correct streaming numbers returning
We were told now two months ago that some changes might mess up the correct streaming numbers. Everyone on this feedback page wants to know what’s going on. I’d get it if this was for like a week at most but at this point it’s ridiculous. It should be your absolute priority to fix it.

Josh Thomas 3 months ago
Bug Reports 🐛
When are the correct streaming numbers returning
We were told now two months ago that some changes might mess up the correct streaming numbers. Everyone on this feedback page wants to know what’s going on. I’d get it if this was for like a week at most but at this point it’s ridiculous. It should be your absolute priority to fix it.

Josh Thomas 3 months ago
Bug Reports 🐛
App crashes when viewing a user’s profile
Whenever I open another user’s profile, the app crashes immediately. After reopening the app, I’m logged out and have to sign in again and reconnect my Spotify account. This happens every time.

michi about 15 hours ago
Bug Reports 🐛
App crashes when viewing a user’s profile
Whenever I open another user’s profile, the app crashes immediately. After reopening the app, I’m logged out and have to sign in again and reconnect my Spotify account. This happens every time.

michi about 15 hours ago
Bug Reports 🐛