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Ongoing catalog improvements affecting stats

UPDATED: The stream deletion feature is now live! App version: 2.1.0+ You can find it in: Settings → Manage streaming history Important details Over the past months, we've been fixing issues in our catalog (merging duplicates, splitting incorrect merges, etc.). However, your existing streams were not fully updated along with those fixes. Some streaming history issues are difficult to correct retroactively. The deletion (of all-time streaming history) + re-import flow is designed to fix the following issues with your streaming history: streams disappearing from tracks/albums drops in stream counts or listening minutes stats showing under the wrong tracks or albums duplicated or inflated streams caused by multiple import attempts or previous import-related issues How it works Delete all your streams via Settings → Manage streaming history After deletion is complete, request your data from Spotify / Apple Music and re-import it. Note: Apple Music re-import requires an active Apple Music subscription Your streams will go through our updated processing pipeline This should restore missing data and significantly reduce inconsistencies. Important notes "All streams" deletion removes everything: all imported and synced streams + imported files Deletion cannot be undone/reverted Deletion usually completes within minutes, but can take longer depending on your data Wait until deletion is fully complete before importing again (the page should show no streams, or ~50 new synced streams while waiting) If sync is enabled, new streams will continue to be tracked after deletion. Any gap in data should be minimal or none Thanks for your patience! Quick update from the team 👋 We’re currently working on catalog improvements (the artists, tracks, and albums behind your stats), and some fixes have already started rolling out. Since streaming history is closely connected to the catalog, you might also see some new temporary quirks on top of the issues you’ve already been reporting - like tracks disappearing from your top tracks or stream counts suddenly dropping. This is expected while we clean up duplicates and wrongly merged items, and improve overall catalog data. There are still more weeks of work ahead of us, and things may occasionally look a bit unstable while we continue making changes behind the scenes. This work is also laying the groundwork for future streaming history improvements. Once the catalog is in a better place, we’ll be able to move forward with deeper history fixes - and we’re planning to work towards giving you the option to delete your streaming history and re-import it when that stage is ready. Thanks for your patience while we work on making stats more stable and accurate 🙏

stats.fm product 5 months ago

70

Announcement

App logs me out when opening a specific user’s profile

Hello, I’m experiencing a bug in the app. Whenever I open one specific user’s profile, the app loads the profile for about one second and then immediately logs me out of my account. This only happens with this specific user. Other profiles open normally (although I currently can’t see anyone’s Recent Streams). I tested this on: Two different Stats.fm accounts. The web version (where the profile opens, but the Recent Streams never load).

A 16 days ago

1

Bug Reports 🐛

RECENTLY PLAYED STILL NOT WORKING

It has been 10 days since I started recognizing that not all of songs that I played were later displayed in recently played. It seems like app selectively calculate streams. It’s so annoying and I am really minding about deleting this application. I can understand every problem that appeared, but this ruins last part of the app that was working. Inaccurate last 4 weeks stats???? Really????? How long do we need to wait to do one thing properly and fix it???? How many help & support mails do we need to send?

stefan about 1 month ago

3

Bug Reports 🐛

Titles of tracks don’t show up

For new albums such as ‘You seem pretty sad for a girl so in love” by Olivia Rodrigo or ‘Do that again’ by Malcolm Todd for example, they are new-ish albums that released over a month or two ago yet on this app some of the tracks still show up as ‘Track 9’ and it’s like missing the actual title. Also it shows up as two different albums sometimes as well like right now there’s two different Olivia Rodrigo albums for the you seem pretty sad one, one of them looks correct but the other says I’ve listened to a few of the tracks 0 times which isn’t true. Just in general a little bit glitchy when an album first releases which I understand it needs time to update here but I feel like after 2 months it shouldn’t still be glitching like this?

Arien 4 days ago

Bug Reports 🐛

Allow users to choose custom artwork and titles for artists/tracks

Sometimes album covers, artist images, or track titles change or become incorrect due to metadata updates, causing profiles and statistics to look inconsistent. It would be great to let each user choose which image and title should be displayed for a specific artist or track. For example, for a track, users could select the artwork from any available album, single, compilation, or playlist that the track belongs to. The same idea could apply to artist profile images and names when multiple versions exist. This would improve personalization and prevent issues caused by changing metadata while keeping the listening history intact.

Lijf about 1 month ago

1

Feature Request 💡

duplicates of albums + songs after new update

i deleted all of my streaming history and imported everything again. for some reason, my stats look even more confusing and disorganized now. for example: Dangerous Woman is showing up in my top albums THREE times, despite the fact it’s the exact same version with no added songs, the stats are split three different times. i’m annoyed cause i went through the effort to import all my data again, only to be left confused and disappointed at the lack of improvement! 🫠 i wouldn’t recommend even bothering to reupload your stats if you haven’t already. leave a comment or upvote if you’ve experienced the same.

char about 2 months ago

Bug Reports 🐛