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Ongoing catalog improvements affecting stats

UPDATED: The stream deletion feature is now live! App version: 2.1.0+ You can find it in: Settings → Manage streaming history Important details Over the past months, we've been fixing issues in our catalog (merging duplicates, splitting incorrect merges, etc.). However, your existing streams were not fully updated along with those fixes. Some streaming history issues are difficult to correct retroactively. The deletion (of all-time streaming history) + re-import flow is designed to fix the following issues with your streaming history: streams disappearing from tracks/albums drops in stream counts or listening minutes stats showing under the wrong tracks or albums duplicated or inflated streams caused by multiple import attempts or previous import-related issues How it works Delete all your streams via Settings → Manage streaming history After deletion is complete, request your data from Spotify / Apple Music and re-import it. Note: Apple Music re-import requires an active Apple Music subscription Your streams will go through our updated processing pipeline This should restore missing data and significantly reduce inconsistencies. Important notes "All streams" deletion removes everything: all imported and synced streams + imported files Deletion cannot be undone/reverted Deletion usually completes within minutes, but can take longer depending on your data Wait until deletion is fully complete before importing again (the page should show no streams, or ~50 new synced streams while waiting) If sync is enabled, new streams will continue to be tracked after deletion. Any gap in data should be minimal or none Thanks for your patience! Quick update from the team 👋 We’re currently working on catalog improvements (the artists, tracks, and albums behind your stats), and some fixes have already started rolling out. Since streaming history is closely connected to the catalog, you might also see some new temporary quirks on top of the issues you’ve already been reporting - like tracks disappearing from your top tracks or stream counts suddenly dropping. This is expected while we clean up duplicates and wrongly merged items, and improve overall catalog data. There are still more weeks of work ahead of us, and things may occasionally look a bit unstable while we continue making changes behind the scenes. This work is also laying the groundwork for future streaming history improvements. Once the catalog is in a better place, we’ll be able to move forward with deeper history fixes - and we’re planning to work towards giving you the option to delete your streaming history and re-import it when that stage is ready. Thanks for your patience while we work on making stats more stable and accurate 🙏

stats.fm product 3 months ago

70

Announcement

Fix

Would be nice if you actually listen to what people tell you in the reporting an issue fix the damn thing why is there so many songs missing things or they have the wrong album cover? It’s like you don’t even care why are they coming up other things than what they’re supposed to be, and when someone tells you that it’s not fix the damn thing and people pay for it.

James Hilary Duff 28 days ago

Bug Reports 🐛

Random streams in my recently played

Now this may be more on spotify because it consistently seems to be songs with music videos uploaded and the autoplaying previews just based on the random icons (which is a whole different dilemma), but there are random streams showing up despite me not listening to them or even clicking on the videos. I am the only person on my spotify account and their version of recently played reflects that I or anybody else did not listen to the songs. I do not want drake on my streaming profile just because I went to block his profile 😭

maddie 2 days ago

1

Bug Reports 🐛

Fixing my data

I was not sure if my data was missing but I saw the in-app section dedicated to you guys saying a problem ocurred when you implemented an update and I wanted to make sure everything was 100% ok with my stats so I deleted them and re imported them, I started checking my stats out and I noticed about 30-35 thousand of lifetime streaming minutes were missing so I would like to know how to proceed in this case because I did reimport my data and I think I did it correctly

Felipe Mérida 4 days ago

Bug Reports 🐛

Deleting Streams

I don’t know why is it happening but it’s making zero sense to delete album streams and song streams. Very random. Already put my streaming history but this keeps happening. Also, the songs should have the image of the album it belongs to, not some random Hot 50 Songs Of Summer. And if a song isn’t featuring in any album, then it’s fine, the imagine should be the single cover. It’s getting worse by day. Really just wanted things to be organised and not deleted for random reason or random covers that don’t make any sense. It was like that once upon a time but now this is looking pretty much horrific.

Filipe Carmona about 2 months ago

Bug Reports 🐛

Missing streams

I’ve been have issues recently where my streams have gone missing. I know for a fact that I listened to glum by Hayley Williams (the single version) over 100 times last year and it’s just completely removed its self from my streams. The same thing is happening with multiple songs (all of Hayley Williams’s individual releases off of Ego death at a Batchelor party, popular of the wicked soundtrack and lots of others) particularly ones that I had high streams of last year -it’s really strange

Abbie Law 5 days ago

Bug Reports 🐛