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track streams not counting

Bug Reports

i have specifically noticed that a few songs from a recently released album are not being counted properly, and not showing up in my top tracks even though i know they should be there. when i click on these songs the # of streams and the date first streamed is also inaccurate. it’s weird because the artist streams and album streams seem to be accurate and show up in my top artists/top albums, but the songs that i know for a fact should have more streams are not showing up as having the right amount of streams, even though i can see that they are in my streaming history

Posted by rby 🧊 ·
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  • rby 🧊

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    Apr 18, 2024

    the tracks i am talking about are from lizzy mcalpine’s album older. it was released april 5 and all of the stream counts from before april 12 seem to have disappeared, which is very disappointing because i streamed it a lot during that first week and i would like my month end recap to reflect that. any way this could be looked into?