Stream counts off
On my personal stats for many of my songs I have listened too many times it shows a certain amount of minutes, then when I check the leaderboard its way lower than that, I have over 9000 streams on one song and it says im not in the top 1000 leader board even though I would be number 5 because im higher in minutes than others.
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Comments1
stats.fm product
Feb 20
Hello @raye Thanks for reaching out to us and sorry for the trouble.Can you please reach out to support@stats.fm with the following information:
1. What is your device/app version?
2. Which app are you using? (e.g., StatsFM or StatsAM)
3. Have you recently imported or re-imported your listening history?
4. Which streaming provider(s) are you using? (Spotify, Apple Music, or both)
5. What seems unusual in your listening history?
6. Is this the first time you’re experiencing this issue?