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my streams reset

i just bought plus on anither device and i wqs fiddling around with the sync streams and advanced sync streams(enabled/disabled) and after i switched to my other phone and turned on the advanced synced streams aswell( i have not yet imported full streaming history) my whole stream stats reset and it was artist that i had listened too that day only. it is now the same on both phones. however i want to know if this will be fixed once i import my full streaming history(As in if it will go back to the original). however is there any momentary fix to fet my old stream stats back?

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Comments1

  • stats.fm product

    Team•

    Jul 23, 2025

    Hi @marc-kyngs We are sorry for the trouble.

    Can we please request you to reach out to support support@stats.fm. They will be able to look at the issue and provide solution.