Listening Statistics Suddenly Decreased / Data Missing
On Monday night, the app suddenly started showing incorrect data. Some of my statistics disappeared, and the numbers for my listening history decreased significantly.
For example, the song that was previously my most-listened-to song of the year is no longer showing as my top song. It also seems like many of my listening counts have been reduced.
Another example is the current month: according to Spotify's "Time Capsule", the song I have listened to the most this month has more than 30 plays. However, Stats is showing fewer than 5 plays for the same song.
It seems that some of my listening data may have been lost or incorrectly recalculated. Could you please check what happened and see if the missing statistics can be restored?
Thank you!
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