you guys deleted stats to MULTIPLE songs showing that i’ve streamed them less times than i actually have. there is a song that i have 19 streams lifetime when i KNOW i’ve listened to it over 500 times total
Hello @MadeInHeavxn Thanks for reaching out to us and sorry for the trouble.Can you please reach out to support@stats.fm with the following information:
1. What is your device/app version?
2. Which app are you using? (e.g., StatsFM or StatsAM)
3. Have you recently imported or re-imported your listening history?
4. Which streaming provider(s) are you using? (Spotify, Apple Music, or both)
5. What seems unusual in your listening history?
6. Is this the first time you’re experiencing this issue?
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Comments1
stats.fm product
Feb 20
Hello @MadeInHeavxn Thanks for reaching out to us and sorry for the trouble.Can you please reach out to support@stats.fm with the following information:
1. What is your device/app version?
2. Which app are you using? (e.g., StatsFM or StatsAM)
3. Have you recently imported or re-imported your listening history?
4. Which streaming provider(s) are you using? (Spotify, Apple Music, or both)
5. What seems unusual in your listening history?
6. Is this the first time you’re experiencing this issue?