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Can’t see top listeners or records

I updated the app yesterday and now I can’t see top listeners or my records even though I have plus.

47 comments

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Comments47

  • Penj

    •

    Oct 3, 2025

    Same. I've lost records even though I'm still top listener for certain bands. I also can't see most of the top listener lists. No clue what's going on.

    • Geewiz❤️🤓🦅

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      Oct 4, 2025

      Going through this too

    • kaelyxis

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      Oct 5, 2025

      i’m experiencing the same problem, my records are moving backwards like i’m being surpassed on every artist i have a record on.

  • Dan 🎧

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    Oct 3, 2025

    We had the same problems times ago. Bad bunny released n album and stats crashed. Yesterday Taylor swift released n album. I think it's the same problem now. Sorry for my English. It's not the best. ✌️ 🇩🇪

  • jacedeanealden

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    Oct 5, 2025

    Would be nice if as a responsible party a general statement and an email recognition would be produced with an apology. This action takes few minutes and can assuage subscribers who contribute financially to your apps success. Admission is the first step in realizing you have a problem. Not cool. 1 ⭐️ rating

  • Erhan🦭

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    Oct 3, 2025

    I have encountered the same problem and it's disappointing. This feature was one of the main ones that made me install the app and then get the plus version. I hope they fix it as soon as possible.

  • uninchi 🪭

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    Oct 5, 2025

    !!!!!! Can't see the top listeners for anything! my records are dissappearing and it's getting more and more annoying. please fix your app

    • Alberto Mattiazzo

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      Oct 9, 2025

      Yeah, same for me, idk what they doin but i’m a bit upset

  • C12

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    Oct 4, 2025

    I have the same problem, it even removed my records after I viewed the top listeners of artists I like.

  • MunroOne

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    Oct 4, 2025

    Same, it says it can't see any streams for lots of my top artists and 4 of my records have disappeared

    • yeshua

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      Oct 4, 2025

      me too, one of my records disappeared even though the artist is still there

  • Myriam Lefebvre

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    Oct 4, 2025

    Same here. My fav arist have a new album last friday and I can’t see the top listener.

  • Myriam Lefebvre

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    Oct 4, 2025

    And I lost the record of my fav artist too 😢

  • jammy🍯

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    Oct 8, 2025

    same here and it’s starting to stress me tf out because i basically live on this app and it’s one of my favorite features, my records are dropping as well and some kind of response or heads up from someone in administration would be really nice !