Cannot connect Apple Music
I have been trying to connect my Apple Music account for weeks, but the Stats.fm app just keeps going around in circles - I’ll click connect account, log in to my Apple account, authorise the stats app with Apple, and then get sent straight back to the Apple log in page again. This continues for as many times as I can be bothered to try and get the two apps connected.
I was originally using the beta version of the app, but left the beta programme and installed the public version of the app to see if that helped, but the problem persists.
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Comments40
Rhea
Oct 29, 2024
Having this issue as well. When I try to connect my Apple Music account, it asks me to sign into my Apple account and then I get this error message: “PlatformException(ERR_MUSICKIT_USER_TOKEN, unknown, null, null)”
Tried different devices, logging in and out, redownloading the app. Nothing works.
Arabinda Muley
Oct 13, 2024
Same problem with me
Denisa.
Nov 30, 2024
Same.
Mαяηz☆
Nov 3, 2024
same thing is happening to me :( ive used 2 phones and my desktop and nothing works
Valeria von Vox
Dec 4, 2024
I'm also having this issue.
Jotita
Dec 29, 2024
Same problem
Jacob Macario
Dec 3, 2025
Over a year later and this problem still persists. At this point it has to be legally misadvertising
Joschi
Jan 28, 2025
Same problem, anyone contacted customer support? do they say where the error is coming from?
Thalesar
Jan 1, 2025
same problem
Vicky
Jan 21, 2025
Still the same issue.
TRUL
Apr 4, 2025
Same here I hope this gets fixed but since it's been going on for this long.i doubt it will