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App counting tracks I’ve never listened to.

Bug Reports

Got 16 streams (39 minutes) of the same random song I haven’t listened to. Skipped after it started playing but it was counted by stats fm 15 more times three days later. My weekly stats are now inaccurate. Pls fix.

Posted by k ·
1 comment

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Comments1

  • stats.fm product

    Team•

    Feb 17

    Hello @k , sorry for the trouble. Can you please reach out to support@stats.fm with the following information:

    1. Device/app version

    2. App: If you are using statsFM or statsAM

    3. Have you recently imported or re-imported history?

    4. Streaming Providers - Spotify or Apple?

    5. Listening History - What is unusual?

    6. Is this issue happening for the first time?