A song has disappeared

I noticed that my top 1 has disappeared Good, I noticed that my top 1 listener for life has disappeared (Don’t let me down from The Chainsmokers feat Daya)

I would like to know the cause of her disappearance because I did listen to her a lot and she disappeared me.

Please, Solve all the problems you have that are many, because apart from this there are songs that add different places to me when they are the same song.

Thank you,

Iván