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Ongoing catalog improvements affecting stats

UPDATED: The stream deletion feature is now live!

App version: 2.1.0+

You can find it in: Settings → Manage streaming history

Important details

Over the past months, we've been fixing issues in our catalog (merging duplicates, splitting incorrect merges, etc.). However, your existing streams were not fully updated along with those fixes. Some streaming history issues are difficult to correct retroactively.

The deletion (of all-time streaming history) + re-import flow is designed to fix the following issues with your streaming history:

  • streams disappearing from tracks/albums

  • drops in stream counts or listening minutes

  • stats showing under the wrong tracks or albums

  • duplicated or inflated streams caused by multiple import attempts or previous import-related issues



    How it works

  1. Delete all your streams via Settings → Manage streaming history

  2. After deletion is complete, request your data from Spotify / Apple Music and re-import it.
    Note: Apple Music re-import requires an active Apple Music subscription

  3. Your streams will go through our updated processing pipeline

This should restore missing data and significantly reduce inconsistencies.

Important notes

  • "All streams" deletion removes everything: all imported and synced streams + imported files

  • Deletion cannot be undone/reverted

  • Deletion usually completes within minutes, but can take longer depending on your data

  • Wait until deletion is fully complete before importing again (the page should show no streams, or ~50 new synced streams while waiting)

  • If sync is enabled, new streams will continue to be tracked after deletion. Any gap in data should be minimal or none

    Thanks for your patience!



    Quick update from the team 👋

We’re currently working on catalog improvements (the artists, tracks, and albums behind your stats), and some fixes have already started rolling out.

Since streaming history is closely connected to the catalog, you might also see some new temporary quirks on top of the issues you’ve already been reporting - like tracks disappearing from your top tracks or stream counts suddenly dropping.

This is expected while we clean up duplicates and wrongly merged items, and improve overall catalog data.

There are still more weeks of work ahead of us, and things may occasionally look a bit unstable while we continue making changes behind the scenes. This work is also laying the groundwork for future streaming history improvements. Once the catalog is in a better place, we’ll be able to move forward with deeper history fixes - and we’re planning to work towards giving you the option to delete your streaming history and re-import it when that stage is ready.

Thanks for your patience while we work on making stats more stable and accurate 🙏

70 comments

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Comments70

  • daemoneko

    •

    Feb 20

    This has been a major annoyance for me, but Im willing to be patient in anticipation of a proper fix.

    I know its a difficult problem to solve, so good luck my dudes!

    Just know that the eventual fix will make a lot of us very happy :)

  • nini 𖤐

    •

    Feb 21

    I hope all my song streams come back 🤞🤞 believe in you guys lol

    • Jan Thulborn

      •

      Feb 21

      Hope so very disappointed if they don't

  • nye

    •

    Feb 21

    all i needed was some reassurance from you guys 👍

    stats are looking really funky rn but i believe

  • Cal

    •

    Feb 27

    Any further update on progress?

  • Semm

    •

    Mar 25

    Horrible team for not giving us another update on what is happening.

  • flavien

    •

    Mar 20

    it’s been almost a month.. and nothing has change if it’s not becoming worse.. can you give us some updates about that please..??

  • Abby

    •

    Mar 26

    Losing my fckn patience……

  • flavien

    •

    Apr 11

    Hello, even if anything has change can you just at least give us some info like??? It’s been more than 2 MONTHS!!! that you’ve posted this????

  • flavien

    •

    Mar 4

    Do you have some updates cause it’s becoming worse and worse. Like even new songs are disappearing when i streamed it :/ There was never those type of problem before…

  • Abby

    •

    Feb 20

    Will a song that was a single be merged with the album version of the song?

    • stats.fm product

      Team•

      Feb 20

      Yes - we’re working on making sure single versions are properly merged with their album versions

      • Lauren Dempsey

        •

        Apr 3

        This is a problem i lost all of my streams for a song which was a single now in the album .. please sort these issues