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Apple Music Importing

First problem is that I cannot connect my Apple Music. I click connect and log in, then it tells me I have to manually turn on “Media & Apple Music” through my phone settings so I click the Settings options it gives me and it takes me to the access and everything Stats.fm has on my phone and it’s already turned on. I tried turning it off and on again and I go back to the stats.fm app and it refreshes and it just doesn’t seem to connect. The second problem is that I cannot import the data I received from Apple Music, none of the files seems to be importing but I don’t know whether it’s because there’s an issue with actually importing or because I haven’t connected my Apple Music account

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Comments1

  • stats.fm product

    Team•

    Jun 18, 2025

    Hi @kyeom We are sorry for the trouble.

    Can we please request you to reach out to support support@stats.fm. They will be able to look at the issue and provide solution.